Customer Care Agent
Tier I:
We rely on highly-trained Customer Care Agents on a daily basis to provide extraordinary support, love, and kindness to our growing client base. We staff professional agents that can utilize their technical skills to assist clients from all over the globe. Think you have what it takes? Submit your résumé today!
Requirements:
- Must have a non-expired government-issued identification;
- Be able to adapt to a quickly changing industry and provide solutions to meet clients needs;
- Use Slack and Discord for remote communications.
Responsibilities:
- Help provide support in a fast paced environment;
- Work alongside your co-workers to provide quick and effective support;
- Provide detailed status and statistic updates to management executives.
Helpful Attributes:
- Prior experience utilizing Multicraft;
- Prior experience utilizing WHMCS;
- Prior experience utilizing SSH, Putty, & FTP File Access.
Submit Résumé